Job Description

Accounts Receivable (AR) Billing Specialist

Position Summary

We are seeking a detail-oriented and experienced Accounts Receivable (AR) Billing Specialist to join our accounting team. This individual will be responsible for preparing accurate customer invoices, maintaining accounts receivable records, applying customer payments, resolving billing discrepancies, and supporting month-end financial activities. The ideal candidate thrives in a fast-paced environment, demonstrates exceptional attention to detail, and has experience with contract or project-based billing, preferably within the construction industry.

Key Responsibilities

• Prepare, review, and process customer invoices in accordance with contract terms, pricing agreements, billing schedules, and company policies.
• Verify supporting documentation, including purchase orders, timesheets, work authorizations, service confirmations, and other billing documentation to ensure invoice accuracy.
• Maintain customer accounts within the accounting/ERP system, ensuring invoices, adjustments, credits, and related documentation are complete and accurate.
• Apply customer payments and cash receipts while researching and resolving unapplied cash, short payments, payment discrepancies, and account variances.
• Monitor accounts receivable aging reports and assist with collection efforts by following up on outstanding balances and coordinating with internal stakeholders.
• Investigate and resolve customer billing inquiries, disputes, and discrepancies by issuing credit memos, rebills, and approved billing adjustments.
• Provide prompt, professional customer service by responding to inquiries regarding invoices, statements, payment status, and account activity.
• Support month-end and year-end closing processes by reconciling billing activity, preparing reports, and ensuring billing deadlines are met.
• Maintain compliance with internal controls, accounting procedures, audit requirements, and documentation standards.
• Assist in identifying opportunities to improve billing processes, increase accuracy, reduce billing cycle times, and enhance the customer experience.
• Collaborate with project managers, operations, and accounting personnel to ensure timely and accurate billing.

Qualifications

• Associate's degree in Accounting, Business, Finance, or a related field preferred.
• Minimum of 5 years of accounting or accounts receivable/billing experience , preferably within the construction, engineering, or project-based services industry.
• Strong understanding of contract-based and project-based billing practices.
• Experience with Schedule of Values (SOV) billing and AIA billing procedures is highly preferred.
• Knowledge of customer portals, electronic invoicing platforms, and customer-specific billing requirements.
• Familiarity with revenue recognition principles and billing cut-off procedures.
• Experience with accounting software such as Sage 300 CRE , Sage Intacct , or similar ERP systems preferred.
• Advanced proficiency with Microsoft Office, particularly Microsoft Excel.

Skills & Competencies

• Exceptional attention to detail with a strong commitment to accuracy.
• Excellent organizational and time management skills with the ability to prioritize multiple tasks and meet deadlines.
• Strong analytical and problem-solving abilities.
• Effective written and verbal communication skills with the ability to interact professionally with customers and internal teams.
• Ability to work independently while contributing to a collaborative team environment.
• Self-motivated, dependable, and proactive in identifying and resolving issues.
• High level of integrity and commitment to maintaining confidential financial information.

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